Search our database|
Google our entire site
The Swinging Door at Fort Bend Country Club
2627 FM 762 Rd, Richmond, Texas 77469
MY REVIEW: Although I checked 4-6 times that is not accurate it is more like a few hundred times but "everybody knows my name" would not be accurate since the bulk of our business with them is take out. Next the review/problem.....
We have been Swinging Door customers since 1990 and have always been happy with the service until Saturday July 27, 2013.
Most of the time our orders are takeout for when we have extended family get together's and the whole smoked turkeys at the holidays.
On Saturday my daughter (visiting from Nashville) called for me to put in a takeout order as she and her spouse wanted Texas BBQ before going back to Nashville. This was mid to late afternoon. She was told "we aren't taking any orders, call back in an hour or hour and half". I was very surprised at this response so I called, thinking the place must be jam packed, and that was the problem, so I asked if there were tables available, and I was told "yes there are tables available". At this point my husband could not believe Swinging Door would turn down business so he called about a take out order and was given the same answer of "call back in an hour and a half".
What in the world is going on that a long time "family owned" restaurant is turning customers away for take out when they have tables and can serve them if we came in? Coming in was not an option since we were going to take the BBQ and all the trimmings to a family get together in Sugar Land for 10 hungry people.
At this point I don't know that we will ever be Swing Door customers again. This is an extremely shabby way to run a business.
SUBMITTED: 7/29/2013 LAST VISIT WAS: July/2013
FREQUENCY: Visited 4-6 times
If you don't agree with these comments, agree with them or have additional comments,
click here to Add Your Review.
|Restaurant Owners & Managers|
Curious about your Activity and Ranking on b4-u-eat?
Want to Create or Update your Free Profile Page?
Click here to Login.
©Copyright 1991 - 2013 B4-U-EAT.COM. All rights reserved.
Design and database by B4-U-EAT
Openings, closings, news about town
Newest Press Releases|
Vuelve a La Vida Mariscos
Kenny & Ziggy's
Quattro - Four Seasons
Kata Robata Sushi & Grill
James Coney Island
|Help with Your Events|
Rehearsal Dinners - Birthday Parties
Reunion Picnics - Baby Showers
Business Lunches - Retirement Parties
You name it...
Tell us about it and we'll provide several options.
Free Help with Your Event