Pappasito's Cantina
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Profile Description: Voted "Number One Mexican Restaurant" repeatedly in publications across Texas, Pappasito's is famous for sizzling fajitas, margaritas and some of the best chips and salsa north of the Rio Grande! For a special treat, try guacamole made tableside or our famous seafood enchiladas.
10409 Katy Fwy, Houston, Texas 77024 713.468.1913 MY REVIEW: Something was wrong with Pappasitos in Sugar Land on 5/25/08. We arrived at 11:15 and were quickly seated. Our server, Chad, came over and offered water and took our drink order. He returned quickly with the drinks and then DISAPPEARED for 15 minutes. There were plenty of servers just standing around, two were chatting with the hostess, three were standing at the bar...no one could be bothered to bring us chips or take our order. Finally, as we were about to toss some cash on the table for drinks and get out, a manager brought us chips and apologized.
When Chad finally returned, he took our order but got the queso order wrong. That was quickly fixed and a manager appeared to apologize, again. Next, it took 45 minutes to get our food. Now, did I mention that the place was DEAD? It was...and it should not have taken 45 minutes to cook beef/chicken fajitas and cheese enchiladas.
Chad brought the food, said, "Everything look ok?" and left. He did not return once during the meal, which was unacceptable since there was something horribly wrong with my husband's chicken. It tasted as if it had been boiled.
After we ate, we sat around waiting for Chad to bring the check. When he did not materialize in another 15 minutes, I went to the hostess stand to ask for it. The hostess looked confused. "The server will bring your check." I said, "I don't know where he is--he's been gone a half an hour."
A manager came by and we told him of the troubles. We are big Pappasitos fans and just feel this was an awful experience. The manager only comp'ed the queso and half of the fajitas. I felt we deserved a little more since the service was so awful.
NAME: K.R. SUBMITTED: 5/26/2008 LAST VISIT WAS: 05/2008 FREQUENCY: Visited 4-6 times
10409 Katy Fwy, Houston, Texas 77024 713.468.1913 MY REVIEW: Bottom Line: slightly above average food with below average service and exorbitant prices. Will have to reconsider future visits to this old favorite.
The Chicken Fajita Taco Salad was excellent; however the Beef Fajitas for Two was only average. The beef was mostly OK, some strips were a little tough. Very few grilled onions and no grilled peppers at all. I agree with the previous reviewer that a platter for two should include double portions of the guacamole, pico de galo, and sour cream - especially for $32.90 (that's right; $33 for fajitas for two!).
Service was poor; not once did we get a chips, salsa, or drinks refilled without having to ask for it! Why did we have to ask for each and every refill?
Will probably not return anytime soon for their fajitas (outragiously priced for what you get); however we may return for the excellent taco salad and other entrees.
NAME: msu79gt82 SUBMITTED: 5/14/2008 LAST VISIT WAS: May 2008 FREQUENCY: Everybody here knows my name...
2515 South Loop W, Houston, Texas 77054 713.668.5756 MY REVIEW: We have eaten at this location about 8 times, the one on Richmond 3 or 4 and twice on IH45 South. Lived in Austin, Corpus, Brownsville, etc & Better Half is Chicana; so know what is good or not. Must be variability among locations. We had one OK meal but the others were excellent. Fajitas well seasoned and NOT OVERCOOKED, tasty & tender. Everything very good to excellent. I do not understand others' complaints, as our experiences have been wonderful. Visitors from Mexico & Guatemala have been amazed on quality of offerings here. Pappas' run a good shop. Don't see how one could go wrong here. Note: fish tacos is not a Gulf Coast specialty. "Campfire shrimp" is a great dish. "Tableside" guacamole is great. Homade tortillas always fresh.
Try this place.
NAME: le Vieux SUBMITTED: 5/13/2008 LAST VISIT WAS: May '08 FREQUENCY: Visited 4-6 times
13750 SW Fwy, Sugar Land, Texas 77478 281.565.9797 MY REVIEW: Aside from the fairly long wait on Fridays and Mothers Day the fajitas are consistently excellent. The waiters keep the wonderful tortillas and chips n salsa coming. Just dont think we get enough guacamole when we order the fajitas for 2 which should be 2 servings of everything not just rice and beans. The guacamole is excellent and since the meal is really for 2 then they should give you a double portion of it. Cheese is extra and I really feel it should be included and there are never enough grilled onions!
But the food is excellent so we put up with the loudness!! The chicken is soft as butter and the beef is excellent also! We will be coming back!!
NAME: ronda SUBMITTED: 5/11/2008 LAST VISIT WAS: 4/11/08 FREQUENCY: Visited 4-6 times
13750 SW Fwy, Sugar Land, Texas 77478 281.565.9797 MY REVIEW: We went to the Pappasitos on Easter Sunday and it was fantastic. Our waiter was very quick and helpful. We didn't have to ask again for anything. The food was exceelent as usual. When we walked in I asked if they still had a smoking section and they said no they did not.....you could only smoke in the waiting area outside. We wanted to sit outside and I noticed there were ashtrays on every table........what was this?.....no smoking outside....then take the ashtrays off the tables. Personally I understand the no smoking laws inside the restaurants, but when you sit outside I thinks it's ridiculous to enforce the no smoking law.
We will continue to go to Pappasitos...we like the one in Sugar Land. I have to agree with the reviews that the one on I-10 isn't as good.
Pappsitos has the BEST FAJITAS of any restaurant. Their salsa BEATS any we have ever had.
Keep it up Pappasitos......you are THE BEST!
NAME: Pappasitos Lover SUBMITTED: 4/15/2008 LAST VISIT WAS: 4/08 FREQUENCY: Visited 4-6 times
10409 Katy Fwy, Houston, Texas 77024 713.468.1913 MY REVIEW: Strong Points: none
Weak Points: My soda was empty the entire time, no one asked if I wanted a refill.The waitress asked if the table with significantly more people if they needed anything a ratio of 1:7. It took an hour for her to get my food, that ended up being cold.When I asked for the check, she came back ten minutes, later and said crap because she totally forgot about our table so she ran back to go get the check. The manager was nice about it, but still this would not be a good choice to eat at. The food was decent at best. The desserts are average. The atmosphere is okay for a large group of people.
NAME: Gracie SUBMITTED: 3/27/2008 LAST VISIT WAS: December 2007 FREQUENCY: Visited once
10409 Katy Fwy, Houston, Texas 77024 713.468.1913 MY REVIEW: Theres a reason why its always crowded and there is usually a wait. The place is freakin' good. The fajitas are to die for and the chips and queso is the best in SE Texas. You pay for what you get... Great Quality Food. I LOVE this place.
So stop with....
"I was in the area shopping for machup and decided to go to Pappasito's for dinner on a friday night. We could'nt find any parking around the restraunt and had to park in Timbuktu. After the Batan Death march to the entrance we put our name on the list and were told that it was a 45 min wait. The place was packed and after 46 minutes we were not seated. I know like what an atrocity right? By the 48th minute we were seated in the common area with all the other people. The chips came out after 2 minutes and our waitor was an jerk bc he was over worked and had like 13 other tables. The food came out after 20 minutes and i was pissed off about that to. Even though I enhaled the food and practically licked the plate clean, the waitor came with the check and they actually expected me to pay for this garbage. I reluctantly paid for the food but showed them by not tipping the lowsy SOB waitor and asked for the manager."
Seriously quit it people.
I agree that if you pay $13-$20, the entree you order should be prepared the way you ordered and arrive piping hot but if you have to wait a little while so what... quit bitching. You came here for the good food and knew exactly what you were getting yourself into when you walked in the door. Go to your lil' mexican joint down the street if you dont like the prices or the wait.
NAME: Ben SUBMITTED: 3/11/2008 LAST VISIT WAS: 2/2008 FREQUENCY: Visited 4-6 times
6445 Richmond Ave, Houston, Texas 77057 713.784.5253 MY REVIEW: They are the best Pappasito's I have found so far! They're food is amazing and much fresher than the one on I-10. You have to try their pineapple pico de gallo, it is delicious. Some of the servers are sluggish, but there are many who enjoy what they are doing and make your visit priceless. I don't love how they price their food, but it is worth it. Oh, and their chocolate sponge cake with cinnamon ice cream is to die for! My husband and I have been going here for dates ever since we were high school sweethearts. You will for sure love them, the wait is not bad, the atmosphere is comfortable and fun, and their food and drinks are to die for!
NAME: Heidi Dillon SUBMITTED: 3/3/2008 LAST VISIT WAS: 02/2008 FREQUENCY: Everybody here knows my name...
13070 Hwy 290, Houston, Texas 77040 713.462.0245 MY REVIEW: Short wait...but not bad for a Saturday night. Margaritas were too tart for my liking. When the food came, they messed up the fajita order (wanted beef, they sent beef and chicken). They were real nice and gave us an extra order of beef for no cost. But they kept forgetting to bring us tortillas. We asked and asked and they finally came after the meal was over. The spicy beef nachos were good. But the service was poor. Besides the order mixup and no tortillas, we could not get anyone to fill our water glasses. Is this normal??
NAME: Tex-Mex lover SUBMITTED: 1/27/2008 LAST VISIT WAS: 01/08 FREQUENCY: Visited once
10409 Katy Fwy, Houston, Texas 77024 713.468.1913 MY REVIEW: unbelieveably slow service; lobster quesadillos were a big disappointment; prices high compared to other restaurants with better service and lower noise level.
NAME: firecracker SUBMITTED: 10/27/2007 LAST VISIT WAS: 10/26/07 FREQUENCY: Visited once
15280 North Fwy, Houston, Texas 77090 281.821.4505 MY REVIEW: Strong Points: I absolutely love Pappasitos Cantina and no other Mexican restaurant compares. I always order the same thing which is the chicken flautas,rice,and refried beans with pico de gallo. My food is always hot and the wait staff is always great. I think the food is reasonably priced and for anyone who thinks it is expensive I suggest you go to Taco C*abana but you get what you pay for. I will always go to Pappasitos anytime I have a craving for Mexican food and I recommend the food to everyone.
NAME: She' Nae Ratcliff SUBMITTED: 9/5/2007 LAST VISIT WAS: 08/2007 FREQUENCY: Everybody here knows my name...
7050 FM 1960 Rd W, Houston, Texas 77069 281.893.5030 MY REVIEW: This is the best Tex Mex in the Southeast US. You people who say that the food is OK don't know what's good for you. You cannot find fajitas like Pappasitos anywhere. They truly are THE BEST. I have never had a problem with service, and if I did it's probably because they were new wait staff. Of course there's a wait for seating, it's Humble and it's crowded and everyone has the same idea as you. So go sit at the bar and have one of their awesome, fantastic margaritas. Again, you can't find these anywhere. Since leaving this town, I crave Pappasitos and rave to everyone in Tennessee how they're missing out on the best Tex Mex. The Mexican food here is horrible, you should be so lucky to have Pappasitos whenever you want. My compliments to the Pappas Brothers, every one of your restaurants gets my two thumbs up
NAME: Former Humble Resident SUBMITTED: 8/18/2007 LAST VISIT WAS: 04/2007 FREQUENCY: Everybody here knows my name...
10005 FM 1960 Bypass Rd W, Humble, Texas 77338 281.540.8664 MY REVIEW: We've eaten here many times over the years and this visit was probably my last one!!! Whoever mixed the drinks "went WAY overboard" with extra alcohol!!! I almost had to go to the emergency room (only had two)!!! Food was cold and the wait was almost an hour. It was noisy and too crowded and the staff appeared untrained. This area needs more restaurant choices!!
NAME: NeverAgain SUBMITTED: 6/3/2007 LAST VISIT WAS: May 26,2007 FREQUENCY: Visited 4-6 times
10005 FM 1960 Bypass Rd W, Humble, Texas 77338 281.540.8664 MY REVIEW: chips and salsa were excellent as always, main course was ok to good. while prices are escalating, portion size is going down... food quality not what it used to be...but..... the service was terrible... long waits for food... wait staff not experienced or does not care... 3 times tried to give us someone elses order.. beef entrees dry and overcooked (the famous ones)..i will try again...hopefully they will run in the A_TEAM for both the wait staff and the cooks... If it is a trend or weakening management i will find another tex-mex restaurant...
NAME: cletus010 SUBMITTED: 5/24/2007 LAST VISIT WAS: 5/23/07 FREQUENCY: Visited 4-6 times
11831 East Fwy, Houston, Texas 77029 713.455.8379 MY REVIEW: WOW!!! I went in with my kids and was expecting to have a difficult time. We were served chips and drinks right away, and the server even brought them a couple of dough balls to play with. Great idea! I was able to order right away and the manager even came over to chat with us for a little while.
The dinner prices are a little steep, but it definitly matches the quality and service provided. I did notice that the lunch prices are extremely reasonable and I will certainly be coming back again, maybe for the great lunch prices. :) The bar looks like a fun place to hang out to have a margarita and watch a game or something, too. Thanks to the great staff and fabulous food. They have the best fajitas in town - no contest.
I LOVE THIS PLACE!!!
NAME: pappasitos rocks! SUBMITTED: 2/19/2007 LAST VISIT WAS: Jan 2007 FREQUENCY: Visited 4-6 times
6445 Richmond Ave, Houston, Texas 77057 713.784.5253 MY REVIEW: for the second time in about 5 months, I went to this location to get dinner for myself. I was seated almost immediately and almost immediately a server provided the usual basket of chips and sauce. then I waited.....and waited......and waited 5 minutes past. and I waited....and waited.......and waited more. then I just got up and left. I mentioned to the hostess(on my way out) that they should never seat someone unless they are prepared to wait on them.
I NEVER thought this would happen at Papasita's. this isn't a new location and they are one of the most established restaurants in Texas. 1x is forgiveable,2x is inexcusable.evidently they don't want the single or individual diner's busines
NAME: Jim SUBMITTED: 1/20/2007 LAST VISIT WAS: 1/20/07 FREQUENCY: Visited 2-3 times
13750 SW Fwy, Sugar Land, Texas 77478 281.565.9797 MY REVIEW: We were doing last minute shopping and decided to stop in for lunch. We hadn't eaten at a Pappasito's for about a year or so, so figured it would be a treat. We were seated almost immediately and almost passed out when we looked at the menu. Prices had increased to a level of El T*iempo's. Used to be you got a pretty good value at Pappasito's; no more. Wife got the Agujas plate. Full rack of ribs (we always take some home for later). Came out on sizzling platter alright, but had three measly, thin onion slices. The Superior plate is still good, but not for 15$.
Sum up; the food was still good, but a bad value. Next time we'll drive further into town and go to El T*iempo.
NAME: Rex SUBMITTED: 12/23/2006 LAST VISIT WAS: 12/22/2006 FREQUENCY: Visited 4-6 times
10005 FM 1960 Bypass Rd W, Humble, Texas 77338 281.540.8664 MY REVIEW: This is some of the best tex-mex I've ever eaten. Great service and great food. I would recommend it to everyone. Would love to have the shrimp brochette recipe. It was fantastic!
NAME: coolchik SUBMITTED: 11/6/2006 LAST VISIT WAS: 11/2006 FREQUENCY: Visited once
15280 North Fwy, Houston, Texas 77090 281.821.4505 MY REVIEW: Used to be----Everytime you went to Pappasitos you received outstanding service,and great value in food(Quality & Quantity)---no longer. Last night,we purchased a large ceviche(ok), 1 house maragrita, 1 shrimp quesadilla, Large beef fajitas (my guess 10-12 ounces protein-served warm ...not sizzling like they use to be...with peppers thrown on top....where are the grill onions... for $28.00...considering Pappas probably pays $3.00 per lb for their beef---holy smoke, talking about value) 1 sour cream/ cheese (an extra), 2 decaf coffees, 1 diet coke and 1 ice cream dessert all for the low price of $75.00..Never again
NAME: Steve & Cathy SUBMITTED: 11/6/2006 LAST VISIT WAS: 11/2006 FREQUENCY: Everybody here knows my name...
10409 Katy Fwy, Houston, Texas 77024 713.468.1913 MY REVIEW: Again, I enjoy restaurants where you can sit down in a quiet atmosphere and enjoy conversation without having to yell at your guests so they can hear you. The food is okay, but not the best by far. Guess it's just the name that attracts people.
NAME: thsbulk SUBMITTED: 10/3/2006 LAST VISIT WAS: 3/06 FREQUENCY: Visited once
10005 FM 1960 Bypass Rd W, Humble, Texas 77338 281.540.8664 MY REVIEW: I Love the Chipolte Shrimp!!! It has a great sauce and is very tasty. Although Pappasitos does not have the best salsa I've tasted, I don't have any other complaints.
NAME: Shepard A SUBMITTED: 9/2/2006 LAST VISIT WAS: June 2006 FREQUENCY: Visited 4-6 times
10005 FM 1960 Bypass Rd W, Humble, Texas 77338 281.540.8664 MY REVIEW: This is the best Mexican food I have ever eaten. Their salsa cannot be matched. I brought a container home with a meal I was bringing to a son-in-law. He left part of it, so the next morning I cooked grits, added grated cheddar cheese, and two big dollops of the salsa. It was fabulous. Wish we could buy the salsa, I believe I could eat it on ice-cream!! Our service was great, and the food came soon, waitress was excellent. We live in Beaumont, and we are already planning a trip back that way just to eat at that Pappasitas.
NAME: Mary Perkins SUBMITTED: 8/5/2006 LAST VISIT WAS: Aug/2006 FREQUENCY: Visited 2-3 times
13750 SW Fwy, Sugar Land, Texas 77478 281.565.9797 MY REVIEW: I'll never go back to this restaurant. The fish tacos were disgusting -- even I could cook better ones at home. They were dry and tasteless and the flour tortilla was stiff and tasted like it came right out of the fridge. However, the caramel cheesecake was delicious -- that definitely gets a thumbs up. The appetizer tortilla chips were good too. That's about it. We didn't enjoy the main entrees at all.
NAME: LOL SUBMITTED: 6/1/2006 LAST VISIT WAS: 05/06 FREQUENCY: Visited once
13750 SW Fwy, Sugar Land, Texas 77478 281.565.9797 MY REVIEW: That was my LAST visit to this restaurant. The waiter we had was the worst I've ever seen. I don't know if he didn't care or was just clueless, but he NEVER came back to our table. We had to flag down another waiter, a bus boy, and a hostess to get a few things such as MORE tea and chips and other items which should have come with our meal. We did call the manager over and he is a VERY young man who made excuses and offered us a free dessert. Big deal!
NAME: Robin SUBMITTED: 5/31/2006 LAST VISIT WAS: 05/06 FREQUENCY: Visited 4-6 times
10005 FM 1960 Bypass Rd W, Humble, Texas 77338 281.540.8664 MY REVIEW: My family and I are regulars( 15 years). We go on an average 2 or 3 times a month. This does not include every Friday "Happy Hour."
My last visit was less than... well you know. I don't know if the waitress was overwhelmend or just did not care. The order was not complete, (we always order the same items), and the food was cold. I asked to speak to a manager but was told they were to busy. So, I hope they read this review.
PLEASE GO BACK TO THE GREAT SERVICE I HAVE KNOWN FOR SO MANEY YEARS!
NAME: T. L. Wootton SUBMITTED: 5/4/2006 LAST VISIT WAS: 4/06 FREQUENCY: Everybody here knows my name...
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